Eventually, they called me and told me it needed an oil change and a new fuel filter even though the previous dealership had done this as well. Another week later I called back and was told they had diagnosed the issue (diesel after-treatment issue) but could not fix it without further investigation. I was transferred to another advisor, who also said they would get back to me in a couple of days. A week later when I called them, I was told that my advisor had too much work so no one had looked at my Jeep yet. I dropped it off in April 2022, and the service advisor told me to expect a call after a day or two. Would be 0-stars if possible! I took my 2014 Jeep Grand Cherokee to Champion's service department after another dealership could not diagnose the issue that was causing the malfunction indicator lamp and a 'service electronic throttle' message to appear. stone chips, tree sap, acid rain, salt corrosion etc.) Collision damage to the repaired vehicle voids any and all warranties.Would be 0-stars if possible! - dblodgett1

* Excalibur Auto Body cannot warranty repairs or replacement parts that have surpassed the manufacturer and or supplier warranty or have evidence of corrosion due to the environment, elements or damage (i.e. * This warranty is only valid to the original owner of the vehicle at the time the repairs were performed and is not transferable.

* Parts warranties will be limited warranties and follow Manufacturer and supplier guidelines. 4) The installation of all parts installed by Excalibur pertaining to the Repair order listed above. 3) The mechanical repairs performed on or before the date above that pertain directly to the collision damage and the work performed to correct the damage, excluding Alignments and wearable maintenance items such as but not limited to Oil filters, Brakes, Suspension parts, A/C recharge, Tires, Batteries, Transmissions, Wheel bearings etc. 2) All paint repairs performed on or before the date above as stated on the Final bill, except Rust work. This Lifetime Warranty applies to the following:ġ) Metal repairs performed on or before the date above except for any Rust repairs.

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